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Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within 48 hours of your receipt of the goods and return them via Royal Mail SpecialDelivery or any courier equivilent. Return postage must be paid by the buyer and any costs that we have incurred for shipping the item out to you will be deducted from the amount refunded to you. Faulty items will be exchanged and you will be reimbursed for your postage costs. Items must be returned in original undamaged condition and with original packaging.

Delivery Information

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are inclusuve of VAT. Prices are correct at time of publication. Although we make every attempt to ensure the site is free from errors and omissions, we can not guarantee this, any discrepency in prices may have to paid or we can refuse the sale, however this is at the discretion of the management, you will be notified if this should occur.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.